Prescriptions Information

Repeat Prescriptions

Non-urgent advice: Current Processing Times

Please allow 5 working days for your prescription to be processed.

Repeat prescriptions may be requested up to 2 weeks in advance in any of the following ways:

  • online via SystmOnline or Airmid App
  • via the NHS App
  • in writing

Please note: we are not able to take prescription requests over the phone.

Please remember that when the doctor requests to see you before authorising a further repeat prescription, this request is made for your own benefit.

For any prescription queries, please contact the Dispensary on 01277 821699 between the hours of 10:00-13:00 and 15:00-17:30 weekdays, or email us at [email protected].

Medication Review Questionnaire

If you have been advised by the practice to complete a Medication Review Questionnaire please click on the button below.


You may obtain your medication directly from the surgery if you live more than a mile from a chemist.  If you live within one mile of a chemist you have to obtain your medication from a chemist. This is a rule which cannot be altered.  (Please note that the official NHS interpretation of a mile is “as the crow flies”.)

Dispensing patients due to collect their medications will be allocated a specific collection time.  Patients can expect to receive a text message (or telephone call) informing them of this.

  • Please ONLY attend the surgery at the time given to collect your medication.
  • All payments must be by card (preferably contactless) until further notice.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Prescription Charges

These charges apply in England only from 1st April 2020.

  • Prescription (per item): £9.15
  • 12-month prepayment certificate (PPC): £105.90
  • 3-month PPC: £29.65

If you will have to pay for three or more prescription items in three months, or more than 11 items in 12 months, you may find it cheaper to buy a PPC.  To find out more, follow the link: Save Money With A PPC or call 0300 330 1341.

There is further information about prescription exemptions and fees on the NHS website.