We endeavour to offer the best service possible to all our patients but where problems arise we seek to resolve these as quickly as possible to the satisfaction of all.
If you are unhappy with any aspect of your treatment here at Deal Tree Health Centre, please raise this with a member of staff as soon as possible. Where they are unable to resolve your complaint, they will escalate it to the attention of our Practice Manager who will seek to resolve it informally as quickly as possible.
Where we are unable to resolve your complaint in this way, you may wish to make a formal complaint.
Further details regarding our Complaints Procedure may be found here: Complaints Leaflet July 1st 2023