Non-urgent advice: When We Are Closed
For advice or guidance on any health conditions please visit: https://www.nhs.uk/conditions/.
NHS111 service should be used if you urgently need medical help or advice and it is not life-threatening: https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/.
Calls to this service are free from landlines and mobiles. They will assess the information you give them and either give you advice over the telephone or arrange for you to be seen by a doctor at one of the local Primary Care Centres.
Call 999 for any emergency or anything life threatening.
Non-urgent advice: GP Extended Access Hub
The Brentwood Extended Access HUB operates from the Brambles Surgery, which is located on the old Highwood hospital site on Geary Drive.
To access this service please contact us as normal to book an appointment in the HUB – the opening times are as follows:
Monday to Friday 1830-2030
Saturday and Sunday 0800-1400
For further information please download the ACE Patient Leaflet.
The GP Extended Access Service is provided by Accountable Care Enterprise Ltd (ACE) which is wholly owned by the GP practices in Brentwood, working together on behalf of practices, patients and staff to deliver safe, effective and responsive healthcare services.
If you have been seen by the Extended Access Service at the Brambles Surgery at an evening or weekend appointment and wish to raise a complaint or concern, please contact their General Manager, Peter Hadfield, either by email ([email protected]) or post: The Brambles Surgery, Geary Drive, Brentwood CM15 9DY
For further information, please see ACE Ltd Complaints Procedure.